A new future of work world is on the horizon, with technology we haven't seen before, routines we haven't experienced and attitudes we may not have felt with physical spaces that we thought we would never have to work in Monday to Friday 9 to 5. There will be some key characteristics that people will need to have on their side to thrive in this world.
When it comes to employers and employees, especially business owners, flexibility will be of the utmost importance, as they will need to work out ways for their business to move forward amongst all of these changes. "Even now, as governments ease lockdown restrictions, it's far from business as usual. The future of work is here, and it looks flexible. "All signs indicate that this crisis is going to reshape the experience of work," says Brigid Schulte, director of the Better Life Lab, a US-based think tank focused on work culture." (1).
Technology is going to play a pivotal role in our world with new online platforms and inbuilt AI devices. "DXC Technology's 2020 predictions for the future of work show enterprises continuing to reap the rewards of technology to drive business growth — and getting the people part of the equation right is essential."
(2).
Whilst we all need technology to thrive in a new reshaped future of work and to be ever more tech-savvy there are other dimensions of how we work and what motivates us all that goes beyond the intervention and use of new technology and gadgets. This additional dimension is "Physical Space".
Think of your home office space as a "second skin", where if you feel comfortable in it, it brings out the best in you. The study of "Embodied Experiences"
(3) focuses on how physical spaces have a direct and lasting impact on worker productivity and creativity. This is beyond what any technology can deliver, at least today.
Technology can and does augment improvements in how we can work in our home offices but recently published research (4) has shown that throughout 2020 displaced office workers, now perceive their physical workspace as more important than the level of access to technology tools.
Being creative is critical to foster home worker wellness, personal resiliency and in terms of merely staying interested in the work that one does. It was relatively easy to sustain engagement and creativity when people thought they would only be working from home for 2-3 months but now 9 + months later!
This "second skin" is a crucial determinant in this and how the home office space gives and not only takes energy and creativity. Every home office user's physical home space needs more than ever to be this "second skin".
We are now at the stage were to protect individuals home workers productivity and personal resilience we need to look beyond technology, to augment a creative and immersive workspace place for workers at home. How – start with a multi-dimensional "Persona"
insight and intelligence analysis on Workplace "Space"
design.
References
1. Codrea-Rado, Andrea. 2020. ‘The pandemic is giving people what they want: flexible working.’ Wired. Available at: https://www.wired.co.uk/article/flexible-working-post-covid
2. 2020 technology trends and the future of work.’ DXC.technology. Available at: https://www.dxc.technology/innovation/flxwd/147718-2020_technology_trends
3. R. Swinburne The Inevitable Implausibility of Physical Determinism. “The Inevitable Implausibility of Physical
Determinism”, Journal of Consciousness Studies, Volume 22, Numbers 11-12, pp. 43-59(17)], 2015.
https://www.dxc.technology/innovation/flxwd/147718-2020_technology_trends
4. J. Kelly The Sudden Requirement to Work from Home Due to COVID-19 Pandemic Restrictions: Attitudes and Changes in Perceived Value of Physical and Immersive Workspaces. Research Paper, Published by IEEE Explore, June 2020.